This course is intended to provide Non IT Professionals towards Info Communications Technology and to help learners develop a sound understanding and emerging issues about ICT.

It also helps learner to understand and appreciate internal IT and environment.


 

Many enterprise businesses today, are demanding more ROI (Return of Investment) & value from their IT groups and Systems. This has become an issue in many enterprise today. IT dept head are having this challenge in educating business decision makers as well as IT staff in understanding how SOA can assist the business directions in the long term.

Overview : How SOA provides benefits and efficiency in terms of agility plus addressing the challenges. Provides participants with indepth knowledge in understanding the fundamentals of establishing SOA at the enterprise level. Building an IT architecture that will satisfy today's most important information technology requirements while allowing change agility of future requiremetns for the enterprise.

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Rationale : An IT Professional maxmises his efficiency & effectiveness though his ability to participate productivley in teams and to influence others.

Overview : This is a highly hands on programme that equips participants with effective skills in presentation , listening and business writing so as to enhance the ability to understand , influence and convince both other IT and non IT individuals . It also enables IT professionals to develop skills necessary to effectively interface with customers and representatives.

Rationale : Fulfilling technology requirements is only a component of a customer focused solution. It professionals often find themselves unprepared and at a loss when it comes to understanding and sericing their clients - both the individuals and the organisations and their needs. Failing to do so reduces the value of the technology solution as a whole.

Overview : This programme prepares and readies participants for effectively interfacing with clients - individuals who have roles, aspirations and needs in relation to the organisations they come from, and hence learn to service the need to service the organisational client as a whole.

Rationale : Technology is only meaningful if it provides strong value adds to businesses primarily in the processes - those that link internally between functional areas or backwards towards suppliers or forward towards customers , together know as the process of value chain

Overview : This programme familiarise participants and provide case study practices with necessary framework and tools that enable the understanding, development, implementation and monitoring the important business processes supported by technology

Rationale : Technical and managerial skills sets are very different. As a result , many proficient IT professionals fail at managerial and leadership roles. An effective IT Manager has a unique ability to combine their technical proficiency with strong managerial habits and skills that multiply their value adds by leveraging on and contributing to the team and the organisation as a whole.